Uninstall Symantec Norton Antivirus but forgot or lost password

Common question that starts like:
“I fogot my Norton Admin Password … ” or “My administrator is no longer here and we don’t know the password … “

Here is your answer and how you will go about fixing it to uninstall the client:

1.  Click on start
2.  Click on Run
3.  type REGEDT32 and hit Enter
4.  Navigate to:  HKEY_LOCAL_MACHINE\Software\Intel\LANDesk\VirusProtect6\CurrentVersion\AdministratorOnly\Security
5.  Locate and double-click on the
UseVPUninstallPassword
        
a) Now change that value to a 0 instead of a 1
6.  Click OK
7.  Close
REGEDT32
8.  Navigate to Add/Remove programs and uninstall your Symantec Norton Antivirus product

If this is a corporate server you may want to see this article for the step by step recovery:
http://www.symantec.com/business/support/index?page=content&id=TECH101211&locale=en_US

Let me know if this helps or you need more assitance.

1 Comment


  1. Today is going to learn to swim. Even though I was 20 years

Comments are closed.