Uninstall Symantec Norton Antivirus but forgot or lost password

Posted by on October 5, 2010


Common question that starts like:
“I fogot my Norton Admin Password … ” or “My administrator is no longer here and we don’t know the password … “

Here is your answer and how you will go about fixing it to uninstall the client:

1.  Click on start
2.  Click on Run
3.  type REGEDT32 and hit Enter
4.  Navigate to:  HKEY_LOCAL_MACHINE\Software\Intel\LANDesk\VirusProtect6\CurrentVersion\AdministratorOnly\Security
5.  Locate and double-click on the
UseVPUninstallPassword
        
a) Now change that value to a 0 instead of a 1
6.  Click OK
7.  Close
REGEDT32
8.  Navigate to Add/Remove programs and uninstall your Symantec Norton Antivirus product

If this is a corporate server you may want to see this article for the step by step recovery:
http://www.symantec.com/business/support/index?page=content&id=TECH101211&locale=en_US

Let me know if this helps or you need more assitance.


One comment on "Uninstall Symantec Norton Antivirus but forgot or lost password"

Today is going to learn to swim. Even though I was 20 years


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